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Water Quality
Our priority is delivering safe, reliable drinking water service to our customers.
View Your Water Quality and Other Reports
Pasquotank County Utilities Department (PCUD)
Citizen Portal
Welcome to Citizen Portal, a fast and easy way to access and manage your water account.
Here are a few things you can do through Citizen Portal:
• View and pay your bill
• Enroll in our Bill Notification, Auto Pay, and Text-N-Pay programs
• Check your account balance
• Update your contact information
• Sign up to receive alerts by email and text
New Bill Notification and Auto Pay
Simple, Secure, and Free. Sign up for new bill notification and get notified by text or email when it is time to pay your bill.
Register for AutoPay to ensure your payments are received on time every month, eliminating late fees and service disruptions due to a late payment.
Log into your account to enroll or call (855) 225-2430
Login to Citizen Portal
There is no cost to use the portal. Fees only apply when you use it to pay your bill.
David Smithson
Utilities Director
Wayne Raper
Assistant Utilities Director
Melissa Joines
Office Manager
Address
317 Pritchard St
Elizabeth City, NC 27909
Hours
Monday-Friday
8am - 5pm
excluding holidays