Pasquotank County Social Services

 Frequently Asked Questions

How do I Apply for Food and Nutrition Services?
How do I Apply for Family and Children's Medicaid?
How do I Apply for Adult Medicaid?
How do I Apply for Work First Family Assistance (WFFA)?
How do I Apply for Crisis Intervention Program (CIP)?
How do I Apply for Low Income Energy Assistance Program (LIEAP)?
How do I Become a Foster Parent?
How do I Make a Child Protective Services Report?
How do I Make an Adult Protective Services Report?
How do I Find out if I am eligible for CAP/DA?
How do I report public assistance fraud?

How do I Apply for Food and Nutrition Services?

To apply for Food and Nutrition Services, you may come to the agency to apply or you may call and request for an application to be mailed to you. You also may apply online at the by clicking the ePass link.

Prepare for the Food and Nutrition Services (FNS) Interview - what to bring and know before you get there.

How do I Apply for Family and Children's Medicaid?

You can come to DSS to apply or you can fill out the Application for Health Coverage Medicaid for Family and Children's Medicaid application, and mail it to Pasquotank County DSS, 709 Roanoke Ave, Elizabeth City, NC.

What will I need to complete my application?

Pay stubs of the previous month if you, your spouse, or parents are working, Certified Birth Certificate of who is applying (if you do not have them DSS will help you get them).

Two proofs of residence, (valid NC ID or drivers licenses with the correct mailing address and some type of mail such as an electric bill, water bill, or doctor's bill).

If any other information is needed a Caseworker from DSS will contact you.

How do I Apply for Adult Medicaid?

If you receive Supplemental Security Income (SSI), you are automatically covered for North Carolina Medicaid. You do not need to apply for Medicaid. However, if you need assistance with nursing home cost of care, you would have to update your Medicaid record. You may apply at the County Department of Social Services (DSS) in the county where you live.

How to Apply:

If possible, take the items listed below with you when you go to the DSS office to apply.

  • Certified birth certificates or other proof of citizenship/alien status for each individual applying for Medicaid/NCHC
  • Identity documents for each individual applying for Medicaid/NCHC
  • Social security cards, social security numbers, or proof that you have made an application for a number from the Social Security Office, for each individual applying for Medicaid or NCHC
  • A copy of all pay stubs for the last 3 months
  • Copies of all medical or life insurance policies
  • A list of all cars, trucks, motorcycles, boats, etc. you or anyone in your household own, including the year, make, model, and vehicle identification number (VIN) for each item
  • Most recent bank statements
  • A list of all real property you own
  • Current financial statements/award letters from other sources of income, such as social security, retirement benefits, pensions, veteran benefits, and child support.

If you are unable to go to a DSS office, you may also print and mail completed Medicaid Applications to your local DSS office, or you may call and ask that an application be mailed to you. Faxed applications and applications received over the internet are not acceptable. Some health centers and hospitals have application forms available and may be able to assist you in completing them.

For more information, please contact Pasquotank County Department of Social Services at (252) 338-2126 and ask for someone in Adult Medicaid.

How do I Apply for Work First Family Assistance (WFFA)?

How to Apply:

Applications are taken during the hours of 8:00 am - 5:00 pm Monday through Friday.

What you will need:

•Birth certificates
•Social Security cards
•Previous month’s pay stubs
•Health Insurance cards
•Most recent bank statement
•Life insurance policies
•The names, addresses, and date of birth of the absent parent.

How do I Apply for Medical Transportation?

How to Apply:

Come to the agency during the hours of 8:00 am and 5:00 pm Monday through Friday. You may also request assistance at (252) 338-2126.

How do I Apply for Crisis Intervention Program (CIP)?

The Crisis Intervention Program (CIP) serves individuals and families who are experiencing a heating or cooling related crisis. A household is in a crisis if it is currently experiencing or is in danger of experiencing a life-threatening or health-related emergency and sufficient, timely, and appropriate assistance is not available from any other source. Life-threatening is defined as a household which has no heating or cooling source or has a disconnect notice for their primary heating or cooling service and the health or well-being of a household member would be in danger of the heating or cooling crisis was not alleviated. Each household should be evaluated on a case by case basis to determine if there is a heating or cooling crisis.

How to Apply:

  • Applications are taken during the hours of 8:00 am and 5:00 pm Monday through Friday.

What You Will Need:

  • Past due heating or cooling bill.

How do I Apply for Low Income Energy Assistance Program (LIEAP)?

Only households containing an elderly person age 60 and above, or a disabled person receiving services through the Division of Aging and Adult Services (DAAS) are eligible to potentially receive benefits from December 1st through December 31st or until funds are exhausted.

If funds remain available, all other households may apply beginning January 1st through March 31st.

All approved payments will be made directly to the Energy Providers.

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How do I report public assistance fraud?

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Some people do not give important information or do not tell the truth when applying for help through their local county Department of Social Services. Persons must give caseworkers all information needed to decide if they can receive benefits. Those who do not report correctly commit a crime. The crime – public assistance fraud – is committed when people get or try to get help by giving false and incorrect information or fail to give information. If you think someone is not being truthful with Pasquotank County Department of Social Services, you can call our office at (252) 338-2126 to report it. All information is confidential and you may remain anonymous. For additional online information, please visit: The NC Department of Health and Human Services website https://www.ncdhhs.gov/contact/report-fraud or https://medicaid.ncdhhs.gov/meetings-and-notices/ocpifraud-waste-and-abuse

How do I Become a Foster Parent?

To be a foster parent, you must meet the following criteria:

  • Be at least 21 years of age
  • Married or single
  • Have a stable home and income
  • Complete all required training
  • Committed to children

To learn more about the steps and procedures about becoming a Foster Parent, please click Foster Home Licensing

For more information on becoming a foster parent, please contact Cherlylen Headen at (252) 338-2126, extension 6137 or email her at cherlylen.headen@pcdss.com

How do I Make a Child Protective Services Report?

Pasquotank County Department of Social Services holds the responsibility for accepting reports of abuse, neglect, and dependency of children that have been abused, neglected, or exploited.

To make a CPS report: Citizens of Pasquotank County should report suspected allegations to the agency during working hours 8:00 am - 5:00 pm, Monday through Friday by calling (252) 338-2126. The call will be directed to appropriate department.

After hours, weekend, and holiday reports can be made by calling the Pasquotank County Communications Center at (252) 338-7787 to reach a social worker on call.

How do I Make an Adult Protective Services Report?

Pasquotank County Department of Social Services holds the responsibility for accepting reports of abuse, neglect, and dependency of disabled adults that have been abused, neglected, or exploited.

To make an APS report: Citizens of Pasquotank County should report suspected allegations to the agency during working hours 8:00 am - 5:00 pm, Monday through Friday by calling (252) 338-2126. The call will be directed to appropriate department.

After hours, weekend, and holiday reports can be made by calling the Pasquotank County Communications Center at (252) 338-7787 to reach a social worker on call.

How do I Find out if I am eligible for CAP/DA?

To receive CAP/DA services, you must live in Pasquotank County and be:

• 18 years of age or older
• Eligible for Medicaid
• Approved for Nursing Home Care
• Be at risk of Nursing Home Placement
• Maintained safely in the home within the CAP/DA cost limit